1. Introduction
Synarion IT Private Limited ("we," "our," or "us") is committed to protecting your privacy and personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website
synarion.shop, use our services, or interact with us.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read,
understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address
- Business Information: Company name, job title, industry
- Communication Data: Messages, feedback, and correspondence with us
- Marketing Preferences: Opt-in choices for WhatsApp messages and email marketing
- Technical Information: IP address, browser type, device information, operating system
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information including:
- Log data (IP addresses, browser type, pages visited, time spent)
- Cookies and similar tracking technologies
- Usage analytics and website performance data
- Referrer URLs and search terms used to find our website
3. How We Use Your Information
Synarion IT Private Limited uses your information for the following purposes:
- Service Delivery: To provide, maintain, and improve our IT services
- Communication: To respond to inquiries, provide support, and send service-related notifications
- Marketing: To send promotional materials, newsletters, and updates (only with your consent)
- Business Operations: To process payments, manage accounts, and conduct business analysis
- Legal Compliance: To comply with legal obligations and protect our rights
- Website Improvement: To analyze usage patterns and enhance user experience
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you explicitly consent to marketing communications
- Contract Performance: To fulfill our contractual obligations to provide services
- Legitimate Interest: For business operations, security, and service improvement
- Legal Obligation: To comply with applicable laws and regulations
5. Information Sharing and Disclosure
Synarion IT Private Limited does not sell, trade, or rent your personal information. We may share information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our operations
- Legal Requirements: When required by law, court order, or legal process
- Business Transfer: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, property, or safety, or that of others
- Consent: When you have given explicit consent for specific sharing
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against
unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection and privacy
- Secure hosting and infrastructure
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy
or as required by law. Generally, we retain:
- Client Data: For the duration of our business relationship plus 7 years for legal purposes
- Marketing Data: Until you withdraw consent or we determine it's no longer needed
- Website Analytics: For 26 months from the date of collection
- Communication Records: For 3 years for customer service and legal purposes
8. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request access to your personal information we hold
- Rectification: Request correction of inaccurate or incomplete information
- Erasure: Request deletion of your personal information (right to be forgotten)
- Portability: Request transfer of your data in a structured, machine-readable format
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests or for marketing purposes
- Withdraw Consent: Withdraw consent for marketing communications at any time
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze website usage.
You can control cookie settings through your browser preferences, though some website features may not function properly
if cookies are disabled.
10. Third-Party Links
Our website may contain links to third-party websites. Synarion IT Private Limited is not responsible
for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any
third-party websites you visit.
11. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information
from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
12. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence.
We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
We will notify you of any material changes by posting the updated policy on our website with a new effective date.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: